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Customer Relationship Management (CRM) is one of those wonderful concepts that swept the business world in the 1990’s with the promise of forever changing the way businesses small and large interacted with their customer bases. This Project report has worth of data to understand the term Customer Relationship Management. Its importance is such an essential that in every service base company the word management has no meanings without CRM (Customer Relationship Management).
To download this project Report click “view full post” and download by clicking the download button…..! 
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